Privacy Policy

Who we are

Our website address is: https://perfectdestiny.ec

Cancellation policy

PERFECT DESTINY SALVATRAVEL S.A.S. and PERFECT DESTINY LLC  offers the use of this website to all users (hereinafter, the “User” or “Customers” or “Users/Customers”), conditioned to the acceptance without modification of the terms and conditions of use herein stated. The User declares that he is of legal age (that is, he is at least 18 years old) and has the necessary legal capacity to be bound by this agreement and to use this website in accordance with the terms and conditions of use stated herein, who fully comprehends and comprehends. The User is responsible for treating confidentially and properly guarding the information provided by PERFECT DESTINY SALVATRAVEL S.A.S. and PERFECT DESTINY LLC  to access the website (see privacy policy). The User agrees to be responsible for the economic consequences derived from any use of this website that occurs through the use of his information, either by him or by third parties. The User also declares that all the information provided by him to access this website and in the course of using it, is true, complete and accurate and undertakes to keep it updated. This website is solely and exclusively for the personal use of the User. Its modification, reproduction, duplication, copying, distribution, sale, resale and other forms of exploitation, whether for commercial purposes or not, are prohibited. The User undertakes not to use this website for illegal or prohibited purposes. In particular, the User accepts that he will only use the Website for himself and that the products or services purchased through the Website will be for his own use or consumption or for the persons on whose behalf he is legally authorized to act. The User will not resell products or services purchased through the Website to other people.

DISCLAIMER LETTER

As a client of PERFECT DESTINY SALVATRAVEL S.A.S. and PERFECT DESTINY LLC I hereby declare and acknowledge that I have been duly informed regarding the conditions, risks and dangers inherent in any of the activities that I acquire with this company, which include, but are not limited to:

1. Risk of accidents such as injuries, blows, concussions (those products of uncontrollable fortuitous events in the development of planned activities or in fact where the passenger has made the decision to do so).

2. Consequently, I know and accept that when I participate in each of the activities of any tour / program, my physical integrity may be in danger, due to the circumstances of the activities that I will develop or practice.

For all that has been said, EXIMO expressly, to the company PERFECT DESTINY SALVATRAVEL S.A.S. and PERFECT DESTINY LLC, from any type of liability, whether civil, contractual or extra-contractual, for any loss, injury, accident or damage suffered in relation to my participation during the activity or program

.

RESPONSABILIBILIRIES OF THE CLIENT OR TRAVELER

It is the client’s responsibility to have or contract Travel Insurance on their own to carry out any activity with PERFECT DESTINY SALVATRAVEL SAS and PERFECT DESTINY LLC

I HEREBY ASSUME ALL OF THE RISK OF PARTICIPATING IN ANY/ ALL ACTIVITIES ASSOCIATED WITH PERFECT DESTINY SALVATRAVEL S.A.S. and PERFECT DESTINY LLC including by way of example and not limitation, any risk that may arise from negligence or carelessness from dangerous or defective equiqment or property owner, mantained or controlled by them or because od their possible liability without fault. I certify that PERFECT DESTINY SALVATRAVEL S.A.S. and PERFECT DESTINY LLC acts solely as an intermediary between the agency and air, sea and land transportation companies, as well as hotels, restaurants , operators, etc. Consequently, it declines all responsibility for deficiencies in any of the services provided, as well as for possible damages or accidents, delays that may occur during the provision of services to passengers.

Acquisition of products and services through the website.

Through the website of PERFECT DESTINY SALVATRAVEL S.A.S. and PERFECT DESTINY LLC The User has access to information about third-party products and services related to tourism and travel and, in certain cases, can make reservations and purchases of such products and services. The making by the User of reservations or purchases of products or services from those providers that the User chooses, will be subject to the specific terms and conditions that PERFECT DESTINY SALVATRAVEL S.A.S. AND PERFECT DESTINY LLC. and such providers establish for each case. The User agrees to accept and abide by the terms and conditions of purchase established by any provider with which the User chooses to contract, including, but not limited to, the payment of any accrued amounts and compliance with any rules and restrictions. about the availability of rates, products or services. In the event that there are special rules or restrictions that affect certain rates, products or services selected by the User, the User already accepts them.

The elaboration and update of the information on offers, products or services, prices, routes, distances, characteristics and any other relevant data and information about the products and services offered through the website, corresponds to the respective Suppliers of products or services. , without PERFECT DESTINY SALVATRAVEL S.A.S. and PERFECT DESTINY LLC  is responsible for the maintenance, revision, supervision or update nor has the possibility of verifying the veracity, updating, precision or completeness of said information. The providers of products or services, each within the scope of their respective obligations, will be responsible to the User for compliance with the obligations derived from the regulations in force and the terms and conditions of sale of each of the products and services that are hire, without PERFECT DESTINY SALVATRAVEL S.A.S. and PERFECT DESTINY LLC assume any obligation or responsibility with respect to those products or services that it does not provide directly.

Industrial and intellectual property rights.

All the contents of the www.perfectdestiny.ec website (including, for information purposes and without limitation, texts, graphics, logos, button icons, images, audio files and software) are the property of PERFECT DESTINY SALVATRAVEL S.A.S.  and PERFECT DESTINY LLC or their content providers and are protected by national and international industrial and intellectual property regulations.

Limitation of Liability.

PERFECT DESTINY SALVATRAVEL S.A.S. and PERFECT DESTINY LLC offers this website in the state in which it is presented and makes the best efforts to update, maintain and operate it, and cannot guarantee the absence of technical failures, the infallibility of the service, or that the system or portal is operational. at all times. PERFECT DESTINY SALVATRAVEL S.A.S.  and PERFECT DESTINY LLC provides through its website different information about products and services provided or offered by third parties, for which reason it cannot assume any legal responsibility for the lack of veracity, precision and/or updating of the data contained in the product offers and / or services offered on the website by the different providers of products and / or services. PERFECT DESTINY SALVATRAVEL S.A.S.  and PERFECT DESTINY LLC does not assume any responsibility for damages that may eventually arise, directly or indirectly, from the acquisition of a product or the provision of a service offered on its website, due to the negligence of the provider of said product or service or another cause beyond its control. PERFECT DESTINY SALVATRAVEL S.A.S. (see conditions and policies for each Product). If due to force majeure or fortuitous events (including, but not limited to, political or economic disorders or instability that affect security, natural disasters, etc.), deficiencies in reservations, confirmations and/or execution of any trips or services contracted through PERFECT DESTINY SALVATRAVEL S.A.S. AND PERFECT DESTINY LLC., due to circumstances that are not foreseeable or solvable by PERFECT DESTINY SALVATRAVEL S.A.S. and PERFECT DESTINY LLC  or if it is even impossible to comply with some of the agreed benefits, PERFECT DESTINY SALVATRAVEL S.A.S. and PERFECT DESTINY LLC is excluded from any derived legal responsibility, for these deficiencies or breaches.

Links or links to other websites.

The www.perfectdestiny.ec website may contain links to other websites not managed by us, which are included for reference purposes only. PERFECT DESTINY SALVATRAVEL S.A.S.  and PERFECT DESTINY LLC does not exercise any control over said websites, nor is it responsible for their content. The inclusion of links or links to other websites does not imply that PERFECT DESTINY SALVATRAVEL S.A.S. and PERFECT DESTINY LLC promotes, endorses, guarantees or recommends them. Such links or links are only offered as informative references, without any type of assessment of the contents, owners or services or products offered from them.

Applicable Law and Jurisdiction.

Users voluntarily waive their jurisdiction, competence and jurisdiction and agree to submit any controversy due to or on the occasion of relations with PERFECT DESTINY SALVATRAVEL S.A.S. to the resolution of an Arbitration Court of the Guayaquil Chamber of Commerce that will be subject to the provisions of the Arbitration and Mediation Law, the Regulations of the Arbitration and Mediation Center of the Guayaquil Chamber of Commerce and the following regulations: ( i) The arbitrators will be selected in accordance with the provisions of the Arbitration and Mediation Law; (ii) The parties waive ordinary jurisdiction, agree to abide by the award issued by the Arbitral Tribunal and undertake not to file any type of appeal against the arbitration award; (iii) For the execution of precautionary measures, the Arbitral Tribunal is empowered to request the assistance of judicial, police and administrative public officials without it being necessary to resort to any ordinary judge; (iv) The arbitral tribunal will be made up of three arbitrators; (v) The arbitration procedure will be confidential; (vi) The place of arbitration will be at the facilities of the Arbitration and Mediation Center of the Chamber of Commerce of Guayaquil; and, (vii) The arbitrators will decide in law according to Ecuadorian legislation.

Refunds.

No service purchased by any sales channel of PERFECT DESTINY SALVATRAVEL S.A.S. applies to a refund.

Responsibilities of the Client or Traveler.

It is the responsibility of the client having or hiring a Travel insurance  by yourself to take any activity with PERFECT DESTINY SALVATRAVEL S.A.S. and PERFECT DESTINY LLC

PERFECT DESTINY SALVATRAVEL S.A.S. and PERFECT DESTINY LLC is not responsible for any minor or major accident caused in any of our activities, PERFECT DESTINY SALVATRAVEL S.A.S. and PERFECT DESTINY LLC explicitly declares that it acts solely as an intermediary between the agency and air, sea and land transportation companies, as well as hotels, restaurants, operators, etc. Consequently, it declines all responsibility for deficiencies in any of the services provided, as well as any damage or accidents, delays that may occur during the provision of services to passengers.

It is the responsibility of the client or traveler to be aware of: changes in flight schedules, immigration policies or requirements of each destination, vaccinations or any detail regarding their trip purchased through any sales channel of PERFECT DESTINY SALVATRAVEL S.A.S. and PERFECT DESTINY LLC.

Privacy Policy

www.perfectdestiny.ec (hereinafter “PERFECT DESTINY SALVATRAVEL S.A.S.” or “We”) values its users and is committed to protecting their privacy. In the performance of said commitment. PERFECT DESTINY SALVATRAVEL S.A.S. has developed this privacy policy (hereinafter, the “Privacy Policy” or “Policy”) that describes the policies and practices of PERFECT DESTINY SALVATRAVEL S.A.S.  regarding the collection, use and disclosure of personal information collected. By visiting, using and/or registering on this website (hereinafter, the “Website”), you as a user thereof (hereinafter, “You”), accept the practices detailed below. This Policy contains the privacy practices of the Website operated by PERFECT DESTINY SALVATRAVEL S.A.S., in compliance with the Law on Electronic Commerce, Electronic Signatures and Data Messages, and its complementary regulations (hereinafter, “LPDP”).

Information Collected

PERFECT DESTINY SALVATRAVEL S.A.S. and PERFECT DESTINY LLC receives and stores any information that users provide when browsing the PERFECT DESTINY SALVATRAVEL S.A.S. and PERFECT DESTINY LLC, when using our online services, either by providing them by telephone in our service center, by participating in promotions and offers, by registering as a user, via email, information published in forums, groups of chat or comments through which You interact on the Website, when using our application for mobile phones and tablets (the “Application”) or in any way when contracting a product or service with Us. The information collected (hereinafter the “Personal Information”) includes -among others- name and surname, postal address, nationality, telephone number, tax identification code, email address, and if you make a reservation through our Site Web or App, your credit card information (such as credit card number, cardholder name, and expiration date). We may also request information about loyalty and frequent flyer programs. You may choose not to provide us with information, but in general certain information about you is required to shop or transact on our Website or App, if you choose not to provide us with certain information then you will not be able to contract with us. In the event that you make a reservation on behalf of a third party, you must previously obtain the consent of said third party before providing us with your Personal Information. Additionally, PERFECT DESTINY SALVATRAVEL S.A.S. and PERFECT DESTINY LLC  may record or control for purposes of quality control and staff training, the calls made to our customer service center. Call recordings will be retained for as long as reasonably necessary and subsequently deleted, at the sole discretion of PERFECT DESTINY SALVATRAVEL S.A.S. and PERFECT DESTINY LLC

Other Information Collected

To the extent permitted by law, PERFECT DESTINY SALVATRAVEL S.A.S. and PERFECT DESTINY LLC may obtain Personal Information about You and add it to the Personal Information You provide to us from affiliated entities, business partners, and other independent third-party sources – such as public databases, information collected during a telephone conversation with the customer service center, client and/or through interactive applications. Please note that any information we collect about you may be combined with Personal Information to, for example, help us tailor our communications to your needs and develop new products or services that may be of interest to you. Any Personal Information obtained by PERFECT DESTINY SALVATRAVEL S.A.S. and PERFECT DESTINY LLC by the means described here will be treated in accordance with the provisions of this Privacy Policy. As set forth in this Policy below, this Policy does not cover the practices of those third parties from whom we receive information.

Authorization for Registration and Treatment of Personal Information.

By visiting, using and/or registering on the Website and/or the PERFECT DESTINY SALVATRAVEL S.A.S. and PERFECT DESTINY LLC  You expressly authorize PERFECT DESTINY SALVATRAVEL S.A.S. and PERFECT DESTINY LLC, to register and treat your Personal Information for –among others- the following purposes: carry out the transactions that you have initiated; offer you products and services; send you confirmation and updates about your trip; invoice processing; respond to your questions and comments; contact you for customer service purposes, conduct surveys, statistics or analysis on consumer habits or preferences, notify you by email of special offers and travel-related products and services that may be of interest to you unless you do not want it ( see below: resignation policy “Opt. Out”). In addition, we use credit card information (such as cardholder name, credit card number, and expiration date) solely for the purpose of completing travel reservations you make on our Website and/or or in the Application, including the sending of your data to the final service providers, to manage your reservations and/or purchase requests. Likewise, you can choose whether PERFECT DESTINY SALVATRAVEL S.A.S and PERFECT DESTINY LLC. Remember certain information about your credit card and billing, which will appear automatically when you enter the Website and/or Application of PERFECT DESTINY SALVATRAVEL S.A.S. and PERFECT DESTINY LLC.  When collecting Personal Information for advertising or direct sales and other similar activities, in Ecuador, (Perfect Destiny) will give you the corresponding treatment as prescribed by art. 9 of the LPDP and art. 49 of the Regulations to the Organic Law of Communication.

Storage and Transfer of Personal Information. Consent

All Personal Information is collected and stored on servers physically located in the United States. PERFECT DESTINY SALVATRAVEL S.A.S.  and PERFECT DESTINY LLC You may relocate these servers to any other country in the future, and you may store Personal Information in the United States or in other countries for backup purposes. You give your unequivocal consent for PERFECT DESTINY SALVATRAVEL S.A.S. and PERFECT DESTINY LLC You can transfer your data to any country in the world. By submitting Personal Information on the Website and/or in the Application, you authorize and give your free and informed consent so that, in accordance in Ecuador with the LPDP and our Privacy Policy, PERFECT DESTINY SALVATRAVEL S.A.S. and PERFECT DESTINY LLC collect, use and store your Personal Information to (i) provide the products and services you request; and (ii) send you relevant information in a personalized way – including but not limited to the promotion of products and services -. In the case of transfer of personal data, it is reported that the recipient of the personal data will assume the same obligations that correspond to the person in charge who transfers the personal data.

Custody and Confidentiality of Personal Information

Personal Information will be treated with the degree of protection legally required to guarantee its security and prevent its alteration, loss, treatment or unauthorized access.

PERFECT DESTINY SALVATRAVEL S.A.S. and PERFECT DESTINY LLC  safeguards your Personal Information in accordance with security and confidentiality standards and procedures imposed in Ecuador by articles 9 of the LPDP and article 4 of the Law of the National System of Public Data Registration and related regulations. PERFECT DESTINY SALVATRAVEL S.A.S. and PERFECT DESTINY LLC does not transmit, disclose or provide the Personal Information collected to third parties other than the owner of said Personal Information and/or those third parties described in this Policy. In this sense, this Website and/or the Application take precautions to protect the Personal Information of users.

Access to Personal Information by Third Parties.

You give your unequivocal consent for PERFECT DESTINY SALVATRAVEL S.A.S. and PERFECT DESTINY LLC may share the relevant Personal Information of its users with providers for the management of their reservations and/or purchase requests, such as airlines, hotels, car rental companies, wholesalers, and other providers of products and services that You contract through our Site Website and/or our Application. Likewise, to share your Personal Information with providers that provide services for PERFECT DESTINY SALVATRAVEL S.A.S. and PERFECT DESTINY LLC, including credit cards, business analytics, customer service, marketing and fraud prevention. We may also authorize service providers to collect Personal Information on our behalf, including as necessary to operate certain elements of our Website and/or App or to facilitate the delivery of online advertising tailored to your interests. In addition, PERFECT DESTINY SALVATRAVEL S.A.S. and PERFECT DESTINY LLC may share Personal Information with business partners, with whom we may jointly offer products or services. These vendors and business partners are bound by confidentiality agreements that prohibit the unauthorized use or disclosure of Personal Information to which they have access. PERFECT DESTINY SALVATRAVEL S.A.S. and PERFECT DESTINY LLC   may also share your Personal Information in order to comply with applicable regulations and cooperate with the competent authorities. Finally, PERFECT DESTINY SALVATRAVEL S.A.S. and PERFECT DESTINY LLC may also share your Personal Information with companies belonging to the group. Access to personal information by third parties will be governed by the opt-out policy described in the immediate following numeral.

Resignation policy (opt out)

When you carry out transactions or register as a user in PERFECT DESTINY SALVATRAVEL S.A.S.  and PERFECT DESTINY LLC you will be given a choice as to whether you wish to receive promotional newsletters, messages or e-mail alerts about offers. You can modify your choices at any time, through the email configuration of the PERFECT DESTINY SALVATRAVEL S.A.S. and PERFECT DESTINY LLC page You will also be given in each email message we send you the opportunity to unsubscribe from receiving messages; in Ecuador, in accordance with article 50 of the LPDP.

Rights of access, cancellation, rectification and opposition of Personal Information

Users, holders of Personal Information have recognized and may exercise the rights to access, cancel and update their Personal Information, as well as to oppose the treatment of the same and to be informed of the assignments carried out, free of charge at intervals not less than six months, unless a legitimate interest is accredited for this purpose in accordance with the provisions of the LPDP. Users guarantee and are responsible, in any case, for the veracity, accuracy, validity and authenticity of the Personal Information provided, and undertake to keep it duly updated.

The rights described above are exercised in writing by submitting the respective request by email to the following address: reservas@perfectdestiny.ec. In your request, you must indicate your full name and, where appropriate, a document that proves the legal representation of the owner, attach a simple copy of your national identity document, an indication of your email and postal address that you designate for notifications and a telephone number for contact; and a clear and precise description of the personal data with respect to which you seek to exercise the right of access, rectification and cancellation and documents that support the change.

Once the aforementioned precautions have been complied with, and whenever it corresponds to make room for the request, PERFECT DESTINY SALVATRAVEL S.A.S. and PERFECT DESTINY LLC  will notify you if it has proceeded to give rise to it or if you reject the request.

Likewise, you can access, update and correct your registration information at any time by accessing “My Profile” at www.perfectdestiny.ec.

Use of the page.

Keep in mind that when you access the PERFECT DESTINY SALVATRAVEL S.A.S. and PERFECT DESTINY LLC  we automatically receive information about you and your computer. For example, we receive information from cookies (see definition below), web beacons (see definition below) regarding your browser and your operating system, the Internet pages you have visited, the links you have seen, the address IP address of your computer and the website that you closed before entering our Website. PERFECT DESTINY SALVATRAVEL S.A.S. and PERFECT DESTINY LLC  uses the information collected primarily to enhance your user experience and improve our service.

At any time, you can choose not to receive a cookie file by enabling your web browser to reject cookies or to inform you before accepting them. Please note that by refusing to accept a cookie you will not be able to access many of the travel services and planning tools offered by this Website. Likewise, in order to facilitate transactions on our Website, you may choose that PERFECT DESTINY SALVATRAVEL S.A.S. and PERFECT DESTINY LLC save information about your credit cards. “Cookies” are text files that are automatically downloaded and stored on your computer’s hard drive when you browse a page or a specific internet portal, which allow you to save a certain amount of data about your internet activity. Cookies are used in order to know the interests, behavior and demographics of those who visit or are users of our Website and thus better understand their needs and interests and give them a better service or provide them with related information. We will also use the information obtained through cookies to analyze the pages browsed by the visitor or user, the searches performed, improve our commercial and promotional initiatives, display advertising or promotions, banners of interest, personalize content, presentation and services. “Web beacons” are images that can appear inserted in web pages and websites and have a similar purpose to cookies. Additionally, a Web beacon is used to measure traffic patterns of users from one page to another in order to maximize how traffic flows through the Web.

Password Protection and Access.

By registering at www.perfectdestiny.ec, PERFECT DESTINY SALVATRAVEL S.A.S. and PERFECT DESTINY LLC requires you to choose a user ID and password (ie, to access a personal account within the Website). Likewise, PERFECT DESTINY SALVATRAVEL S.A.S.  and PERFECT DESTINY LLC allows you to access through your Facebook account, Google+ or other social networks (hereinafter the “Social Networks”) that in the future are compatible with access to www.perfectdestiny.ec. If you lose control of your account or password to access Social Networks, you may lose control of your Personal Information and may be subject to legally valid transactions carried out on your behalf. Therefore, if for any reason your password becomes compromised, you must immediately: (i) change it by modifying your registration information that was provided to this Website, and (ii) contact us.

External Links.

This Website may contain links (links) to other websites that have their own privacy and confidentiality policies. For this reason, we recommend that if you visit these other websites, carefully review their privacy policies and practices, since this Privacy Policy does not cover the practices or policies of third parties, including those who may disclose and/or share information with PERFECT. DESTINY SALVATRAVEL S.A.S. and PERFECT DESTINY LLC.

Public information.

Please note that when you post information on a public area of this Website (including without limitation: notices, chat groups, electronic photo albums, and product and service reviews), you are making it available to other members, users of the Site Web and to the general public; which is outside the scope of control of PERFECT DESTINY SALVATRAVEL S.A. and PERFECT DESTINY LLC Please remember the above and be careful with the information you choose to disclose./

Responsible for the Protection of your Personal Information.

The person in charge of the database/file is: PERFECT DESTINY SALVATRAVEL S.A.S. and PERFECT DESTINY LLC.

Modifications.

PERFECT DESTINY SALVATRAVEL S.A.S. and PERFECT DESTINY LLC may make changes to this Privacy Policy in the future. Any changes to the way Perfect Destiny uses Personal Information will be reflected in future versions of this “Privacy Policy,” and will be published on this page, so it is advisable to periodically review the Privacy Policy.

Contact.

If you have questions about this Privacy Policy, the practices of PERFECT DESTINY SALVATRAVEL S.A.S. and PERFECT DESTINY LLC or your transactions on the PERFECT DESTINY SALVATRAVEL S.A.S. AND PERFECT DESTINY LLC. www.perfectdestiny.ec, you can contact us at info@perfectdestiny.ec.

PERFECT DESTINY SALVATRAVEL S.A.S. and PERFECT DESTINY LLC coverage for customers in Ecuador and all the world.